There are still few companies that seriously consider improving collaboration between humans and machines. It is, at least, what is reflected in the Human + Machine research: Reimagining work in the age of artificial intelligence, developed by Accenture and in which 1,500 companies participate. Its conclusion is overwhelming: organizations that use automation to displace workers will lose all the potential offered by artificial intelligence. “That strategy is wrong from the beginning. The leaders in this race will be those who adopt collaborative intelligence, transforming their operations, their markets, their industries and their talent “, explain James Wilson and Paul Daugherty, responsible for the study.
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